a modern education system must meet the needs of society. But from the point of view of considering the theoretical side of the issue, the education system that provides educational services is a service provider not only for the end user of the service. In various views of the theory of the question, educational services are considered as services for the state, society and the student. The article considers the main approaches to determining the quality of educational services and the regulatory and legal support of the educational process. The object of the research is the theoretical foundations of the quality of educational services. The subject of the study is the quality of educational services.

The article reflects a detailed study of the issue under consideration with the study of criteria and indicators for assessing the quality of educational services that are relevant, in the opinion of the authors, for higher educational institutions. Based on the results of the analysis, it was developed methodology and algorithm for assessing the quality of the provision of educational services in higher educational institutions. At the heart of the study, when considering the data collection toolkit, it is proposed to assess the quality of educational services by examining three target groups of respondents: students, graduates, and faculty. A general algorithm for the approbation of monitoring tools with the use of a consolidated coefficient of the quality of educational services has been developed. The use of the methodology for monitoring the quality of educational services provided by the authors will make it possible to assess their quality and develop recommendations for improving it.

The problem of improving the educational process of students of scientific, technical and natural science areas of training is one of the relevant aspects of modern pedagogical research. During training, it is necessary to apply new approaches, educational technologies and techniques in order to prepare graduates who are able to independently solve complex scientific, technical and engineering design tasks in the process of modern production. Programming is a universal tool for modeling objects and processes, as well as a powerful tool in developing the thinking of students of scientific, technical and natural science fields of training. The article discusses the issues of formation of programming skills of students based on the use of the Arduino platform. The professional standards are analyzed, the main contradictions of the existing system of training future bachelors in the field of radio electronics and control systems are revealed. The method of organizing effective programming training based on the use of the Arduino platform is presented. The criteria and indicators of the levels of competence formation are given. The results of an experiment on the implementation of the described methodology of teaching programming on the basis of the I.N. Ulyanov Chuvash State University are shown. Using the chi-square criterion, statistical processing of the results of a pedagogical experiment was performed, which convincingly proves that when using the Arduino platform, most students have reached high and advanced levels of programming skills formation.

The article presents the results of a sociological survey of parents of children aged 3-5 years in the regions of the Russian Federation to determine individual needs (motivation) in conditions for physical culture and sports. A detailed study of the issue of physical education of children aged 3 to 5 years made it possible to determine its impact on the demographic situation, as well as to highlight the main problems of involving children in activities related to physical development and to establish the main reasons that impede physical education and sports. It has been determined that physical education of children in Russia aged 3-5 years is advisable to be carried out systematically, using a complex of programs that takes into account the needs of the child under his age, providing for the organization of sports and entertainment events and compliance with sanitary and hygienic standards.

The article examines the criteria and indicators for assessing the quality of educational services. The coverage of the topic of this article passes through the prism of factors related to the assessment of educational services quality, which allowed the authors to identify current methodological problems, as well as to emphasize the importance of using an integrated approach in studying the issues of providing educational services. The authors identify criteria and indicators for assessing of educational services. The authors developed the composite coefficient of educational services quality. The practical implementation of the proposals prepared by the authors determines the prerequisites for the development of a methodology for assessing educational services quality, which will allow for an objective assessment and, as a result, take the necessary measures to improve the quality of educational services on the part of the educational organization.