The concept of Smart City refers to a developed city, which incorporates the required infrastructures and available technology to increase its economic and environmental sustainability as well as the quality of life for its inhabitants. In the framework of Smart Cities, multiple developments can be integrated in accordance with the new needs and the integration of communication technologies, which provide new services and knowledge for citizens. This study presents a local investigation about citizen's needs and products to improve public places in the city of Valencia. The aim of this research is to explore on the citizen's relation with the multiple services and the potential benefits of the smart city. The first results reveal that is a priority for design, to work on the urban elements which show citizens these technology's contributions, to the care and welfare of the environment and also, to the common goods in which they operate.
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