This study aims to determine the effect of leadership and motivation on employee job satisfaction at PD BPR BKK Blora. The sampling technique used in this study is a census, where the entire population is taken as a sample of 50 employees. The analysis technique used is multiple linear regression. Based on this research, it can be seen that leadership and motivation have a positive and significant effect on job satisfaction. This result means that the better the leadership is applied, the higher the employee's job satisfaction. The existence of a leader who can generate ideas for employees at work, prioritizes partnerships with employees and empowers and involves employees in development can make employees higher job satisfaction. Likewise, motivation means that the higher the work motivation, the higher the employee's job satisfaction.

Today the need for health is in need for all people, health has become a basic necessity, everyone will try to do various things so that his health can be guaranteed, Health is a human right and one of the elements of welfare that must be realized in accordance with the ideals the ideals of the Indonesian nation. Health is a fundamental right of every individual and all citizens are entitled to health care. Therefore, it is necessary to manage the health control in terms of cost and quality. This study aims to examine whether timeliness, apology, redress, facilitation, credibility, and attentiveness affect customer satisfaction. The number of samples in this study were 125 respondents with Acidental sampling technique. This research uses multiple linear regression analysis technique. The result of data analysis shows that timeliness, apology, facilitation, credibility, and attentiveness have positive effect on customer satisfaction while redress variable has no significant effect on customer satisfaction. Based on the determinant coefficient test (R 2 ) in the known Adjusted R 2 of 0.745 it shows that the dependent variable of customer satisfaction can be explained by independent variables consisting of timeliness, apology, redress, facilitation, credibility and attentiveness of 75% while the remaining 25% by other factors outside the model. AbstrakHari ini kebutuhan kesehatan yang dibutuhkan untuk semua orang, kesehatan telah menjadi kebutuhan dasar, semua orang akan mencoba untuk melakukan berbagai hal sehingga kesehatannya dapat dijamin, kesehatan adalah hak asasi manusia dan salah satu unsur kesejahteraan yang harus diwujudkan sesuai dengan gagasan idealisme bangsa Indonesia. Kesehatan adalah hak dasar dari setiap individu dan semua warga negara berhak untuk perawatan kesehatan. Oleh karena itu, perlu untuk mengelola kontrol kesehatan dalam hal biaya dan kualitas. Penelitian ini bertujuan untuk memeriksa apakah ketepatan waktu, permintaan maaf, ganti rugi, fasilitasi, kredibilitas, dan perhatian mempengaruhi kepuasan pelanggan. Jumlah sampel dalam penelitian ini adalah 125 responden dengan teknik sampling Acidental. Penelitian ini menggunakan beberapa teknik analisis regresi linier. Hasil analisis data menunjukkan bahwa ketepatan waktu, permintaan maaf, fasilitasi, kredibilitas, dan perhatian memiliki efek positif pada kepuasan pelanggan sementara variabel ganti rugi tidak berpengaruh signifikan pada kepuasan pelanggan. Berdasarkan determinan koefisien uji (R2) di dikenal disesuaikan R2 dari 0,745 itu menunjukkan bahwa variabel dependen kepuasan pelanggan dapat dijelaskan oleh variabel independen yang terdiri dari ketepatan waktu, permintaan maaf, ganti rugi, fasilitasi, kredibilitas dan 75% sementara sisanya 25% oleh faktor lain di luar model. Kata kunci:ketepatan waktu, permintaan maaf, ganti rugi, fasilitasi, kredibilitas, perhatian dan kepuasan pelanggan.

The purpose of this study is to examine and analyze the influence of motivation and professional competence on employee performance moderated organizational commitment to employees of the Department of Women Empowerment, Child Protection, Population Control and Family Planning Batang District. The population in this research is all employees of Department of Women Empowerment and Child Protection, Population Control and Family Planning Batang Regency which amounted to 113 people. The sampling technique used is the census method. The data were collected through questionnaires. Hypothesis testing in this research is done by multiple linear regression analysis. Based on the results of the study note that work motivation positive effect on employee performance. Professional competence has a positive effect on employee performance. Organizational commitment has a positive effect on employee performance. Organizational commitment moderates the influence of competence on employee performance. Organizational commitment moderates the influence of professional competence on employee performance.

Kampung tematik is one of the innovations launched by the Government of Semarang City.Kampung tematik are part of the sub-district that are undergoing repairs. Mayangsari Village, which is located in Kalipancur sub-district, Semarang City, is one of the kampung tematik with superior products like of river tubbings and snacks. This community service aims to provide counseling on the use of social media to expand market reach in Mayangsari Village. The method used is by means of socialization to local residents. Through this counseling, it is hoped that the people of Mayangsari Village can promote local residents' production (snacks) as well as the beauty of river tubing and promote the Mayangsari Village area as one of the kampung tematik in Semarang City.