This research intends to examine the role of competence and work stress in terms of simultaneously and partially or separately on the performance of nurses at RSJ Provinsi Bali. The research design used is causal quantitative research. The sample determined in this study used the proportionate sampling method. The number of samples used was 104 respondents. The instruments used when collecting data are by means of observation, recording documents, and distributing questionnaires, and the data analysis technique used is multiple linear regression analysis. The results showed: (1) Competence and work stress have an important influence on the performance of nurses at RSJ Provinsi Bali. (2) Competence has an important and positive role for the performance of nurses at RSJ Provinsi Bali (3) Job stress has an important and negative role for the performance of nurses at RSJ Provinsi Bali.

This study aims to determine effect of work environment and work stress on the performance of nurses at RSU Kertha Usada amid the COVID-19 pandemic. By examining three variables, namely work environment and work stress as independent variables and performance as dependent variables. This study involved 107 samples of permanent nurses at RSU Kertha Usada. Data were collected using a questionnaire method and analyzed using path analysis. The results showed that (1) work environment and work stress have a significant effect on performance by 24.1%. (2) The work environment has a positive and significant effect on performance by 36.3%. (3) Job stress has a negative and significant effect on performance by 22.9%. (4) The work environment negatively and significantly affects work stress by 34.0%.

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As the development of the research made by Andres Kuusik,(2007), the primary purpose of this research was to examine the effect of the customer satisfaction, the company image, switching barrier, and the loyalty of the customers with the banking as an empirical hypothesis. This research found that the loyalty of the banking service customer was directly affected by the consumer satisfaction after doing the purchase. Meanwhile, the image of the company and switching barrier will affect the loyalty of the consumers of the banking service. The other results showed that the consistency of the relation of the customer satisfaction will not make the consumer to choose different brands, but the consumer satisfaction of banking services industry has the significant influence on the customer loyalty. The results of the analysis explained the relation between customer satisfaction with image and switching barrier and also the relation between the customer satisfaction, image and switching barrier with the customer loyalty. Based on the result of this study, it is expected that the study can be helpful in solving the problems and making decisions related to the program marketing services as the best strategy that can be applied effectively in the market place. The data collected were primary data which were collected by questionnaire. The sampling technique was carried out by using purposive sampling and 200 customers of insurance in Bali were the respondents of the research. The model was examined by using two-step approach to structural equation modeling (SEM).

This study was aimed to examine the effect of simultaneous and partially promotion and service quality on customer satisfaction of Grab-food service users on the Grab application in Singaraja. The number of samples in this study were 100 respondents, the sample technique used purposive sampling. The data method used a questionnaire. The data analysis technique in this research is quantitative using multiple linear regression analysis. The result of the study showed that (1) promotion and service quality has a positive and significant effect simultaneous on customer loyalty with a contribution influence of 62.1% and other variables was 37.9%. (2) promotion has a positive and significant effect partially on customer satisfaction with a contribution influence of 33.6%. (3) service quality has a positive and significant effect partially on customer satisfaction with a contribution influence of 11.2%.