Como os estudos com Habitação de Interesse Social (HIS) envolvem diversos agentes e possuem complexidade sistêmica, buscou entender qual a extensão da rede das partes interessadas (stakeholders) em HIS, sob a perspectiva da Engenharia de Sistemas (ES). Para isso, foram revisados trabalhos que caracterizam as HIS e a ES em uma pesquisa bibliográfica. Constatou-se convergências no formato organizacional e nos sistemas complexos, evidenciando a importância da análise sistêmica. Entretanto, observou-se lacuna de conhecimento de estudos de HIS com uma análise sistêmica, o que dificulta a obtenção de soluções que tragam melhorias ao setor.

No abstract

<p class="Normal1">A inexistência de um controle satisfatório dos processos nas obras de infraestrutura acarreta interrupções, perdas e uma ineficiente produção. Como é visto na literatura, a construção enxuta potencializa o controle sobre os processos. O objetivo deste trabalho foi investigar a prática da construção enxuta em obras públicas de infraestrutura, e assim indicar as possíveis perdas e boas práticas presentes na implantação de rede coletora de esgoto. Na pesquisa, foi desenvolvido um estudo de casos múltiplos envolvendo três obras públicas, nas quais foram aplicadas entrevistas não estruturadas, baseadas no <em>Rapid Lean Construction-Quality Rating Model </em>(LCR). Como resultado, foram identificadas perdas, e a classificação da empresa analisada foi no nível "ccc”. Conclui-se, a partir do LCR, que existe um longo caminho para o conhecimento e aplicação dos conceitos da construção enxuta, mesmo considerando o emprego de alguns conceitos de boas práticas por parte da empresa analisada.</p>

Civil construction management seeks to analyze the processes in order to optimize them. One way to accomplish this is from the implementation of lean thinking aiming to reduce or eliminate activities that do not add value to the product. In this scenario, it is necessary to disseminate the lean concepts among the current and future professionals of the sector. In this respect, it is understood that games can be an efficient pedagogical asset while they stimulate participation and motivating those involved in the learning process. This paper aimed, through a quantitative approach, to select and analyze a bibliographic portfolio about the topic of the games use for teaching lean construction concepts, so identifying a knowledge gap in this area. For this, it used the ProKnow-C method (Afonso et al., 2011; Vilela, 2012) for publication selection and their bibliometric analysis. As a result, it was formed a bibliographic portfolio about the researched topic. Thus, it was possible to quantify the most cited authors, the most recurrent keywords, as well as the publication distribution along the time. Finally, it was observed that research matching gamification and teaching of lean concepts are scarce, indicating a knowledge gap to be filled.

Because the high subjectivity of value perception, besides the competitive environment of civil construction market, the focus on the external customer usually conflicts with the value to the organization’s internal customer. Thus, it is questioned who the different stakeholders in the construction chain are, and at what levels should have their view of value considered. As part of this process, this article aims to understand how stakeholders-builders have applied different management strategies in the crowded construction market. For this, semi-structured questionnaires were applied to managers of different companies, especially those with strategic decision-making powers. With this, a characterization of the management profiles was obtained, perceiving similar foci in the strategies of the companies, mainly in relation to the marketing for the external client and the internal innovation. It is concluded that, although there are clear focuses on business strategies, there is significant room for improvement in sectors such as technological innovations, people management and supplies.