Public service motivation refers to the type of motivation to perform behavior that relates typically to the public sector; such as altruism or public interest. The concept was originally developed within an American context by James Perry and other academics. However; one can distinguish a similar, if not identical, concept in several European countries. This article makes a comparison between two European cases of public service motivation: the United Kingdom and Germany. The results show that although there are similarities between them, there are also marked differences. Our findings provide the basis for further research to explore the phenomenon in a cross cultural and international context.

* Texto originalmente publicado na Revue Française d’Administration Publique, no 116/2005, com o título Modèles de gestion des compétences en Europe. Tradução de Sarah Sant’ana e revisão de Claudia Asazu.

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The twofold objectives of the study on which this article reports were, firstly, to investigate which stages should be evident during organisational learning and, secondly, to determine at which levels organisational learning should be implemented. A qualitative research approach was used and semi-structured interviews were conducted. Commanders, team leaders and operational members participated in this study. Content analysis was used to identify codes and themes. The findings indicated that preparation, contribution and outcomes were identified consequential stages & managerial, organisational, personal and work-related categories were identified as the specific levels at which organisational learning should be implemented to anticipate, prevent and monitor criminal activities. The contribution to the body of knowledge is that a flow diagram was developed to indicate the specific stages and accompanying levels of the organisational learning process within Crime Intelligence in order to improve the flow of knowledge to combat crime.