This study examines how to improve outsourcing employees’ performance through workload and work discipline using job satisfaction as intervening variable. As many as 43 outsourcing workers at PT Bank Rakyat Indonesia Jember are involved as samples. The sampling techniques used is census because it uses entire population as samples. This study used quantitative data through the distribution of questionnaires. Path analysis is performed for the purpose of this study. The results exhibit significant direct negative impact of workload on employee’s job satisfaction and performance, significant direct positive impact of work discipline on employee’s job satisfaction and performance, and significant direct positive and significant effect of job satisfaction on employees’ performance. The results also found significant indirect effects of workload and discipline on employee performance with job satisfaction as intervening variable but the magnitude is weaker than its direct effect.

Business competition cannot be separated from the existence of Micro, Small and Medium Enterprises (MSMEs) as the basic of the Indonesian economy. The number of agricultural sector MSMEs in East Java has a greater proportion than non-agricultural MSMEs. The economies in Jember Regency are supported by one from the agriculture sector. Maturity of business processes is one of the factors that greatly influences the readiness of MSMEs in implementing information systems in supporting their business operations. The assessment of business process maturity can be done using the Business Process Orientation Maturity Model (BPOMM) where this model has nine assessment areas. The study was conducted at three Agroindustry MSMEs in Jember Regency. This study compares the level of business process maturity of each MSME and provides input related to the areas that need to be improved by the three MSMEs. The results obtained from this research are the maturity of the third MSME business processes at level 1 (Ad Hoc) where the Mister Te maturity value is 3,859; UD Mitra Jamur of 3,484; and Bestcow 2,917.

Performance of female nurses in several hospital in Bondowoso, Indonesia. The aim of this study is to determine the effect of dual career and work environment on the performance of female nurses with work stress as an intervening variable. The population in this study were all female nurses in several hospitals in Bondowoso namely Dr. Kusnadi Hospital, Bhayangkara Hospital, and Mitra Medika Hospital who are married and or have children. The sampling technique used is saturated samples or censuses. The data used are qualitative and quantitative data. Path analysis. In this study, based on the result of path analysis in this study, dual career has positive and significant effect on job stress, work environment has negative and significant effect on job stress, dual career has negative and significant effect on job performance, work environment has positive and significant effect on job performance, and job stress has negative and significant effect on the job performance of female nurses in Bondowoso, Indonesia. Conclude, demands to balance work duties as nurses and demands as family members have the potential to create work-family conflicts that have an impact on work stress and reduce performance. Uncomfortable and disturbing work environment also can be a stress trigger and then bring bad effect on nurse performance. The result showed that dual career triggers job stress and reduce performance, work environment decreases job stress and increase job performance, and job stress decreases the job performance of female nurses in Bondowoso, Indonesia.

No abstract