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The purpose of this study is to examine the influence of organizational learning on employee's innovative behavior, and further proposed the mediation effect of work engagement between the relationship of organizational learning and employee's innovative behavior. The study targets on executives and their subordinates by paired samples within the Southern Taiwan Science Park and a total of 21 useful firms collected, including 54 managers and 511 employees, and to evaluate research model by using hierarchical linear modeling (HLM). The empirical results indicated that work engagement fully mediated the relationship between organizational learning and employee's innovative behavior, that is, executives with organizational learning can strengthen the work engagement of employees, thereby affecting employee's innovation behavior. Besides, we further found that work engagement also plays a full mediating role among organizational learning and employee's innovative ideas generation, advocacy, and implementation respectively. This paper suggests managers should take advantage of their learning culture to enhance their employees' work engagement and then this is also beneficial for the generation of innovative behavior of employees.

The lack of an implementation roadmap always deters enterprises from choosing Total Quality Management (TQM) as its major management approach. This paper proposes a stepwise ISO-based TQM implementation approach which is based on the notion of the new threedimensional overall business excellence framework developed by Dahlgaard et al. [1]. The proposed approach consists of nine steps comprising three categories: "TQM faith building", "TQM tools and techniques learning", and "system development". The steps in each of the three categories are arranged to span across the proposed nine-step approach. The ISO 9001:2015 standard is used as a case study to demonstrate the proposed approach. The ideas and benefits of the proposed approach are further discussed in relation to this illustration. Total Quality Management, TQM, ISO QMS, ISO 9000, ISO 9001:2015.

Not only are personal trainers the face of the personal fitness industry, they also generate a significant portion of revenue in this multi-billion dollar business. It is therefore essential to produce the best possible personnel. In order to assist the industry in selecting the best trainers, we developed a preliminary personal trainer evaluation system based on a survey of experts. The analytic hierarchy process (AHP) method was then applied to the system. Of the three major dimensions -achievement, teaching, and service results -achievement results, which include course sales and team achievement, were identified as the most important.