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Previous literature proposed various methodologies to integrate and assess sustainable production. Numerous frameworks and indicators for sustainable production were suggested as measurement tools. However, these tools need to be more comprehensive and simpler to apply at factory level to achieve the sustainability goals. This paper mainly aims to analyze the various frameworks of sustainable production as evidenced in previous studies to determine the elements and components of the reviewed frameworks as well as indicators based on their criteria as suggested in the literature. The second objective is to understand the trend of scholars in integrating sustainable performance in manufacturing firms. The scientific literature on sustainable production in manufacturing industries was systematically reviewed. Findings of the study suggest that proposals for sustainable production indictors need to be more detailed to include all sustainable development pillars. Scholars are most likely to propose specific sets of indicators for specific products in industry, and life cycle approach is the most reliable in the case of sustainable production. This review will help to enhance managers' awareness of different frameworks of sustainable production, which can be used in specific contexts.

In today's tourism industry, consumers are strongly influenced by electronic word of mouth (e-WOM) generated by the social media. Consumer communities on the social media are believed to have tremendous effect on consumers' brand preferences and loyalty intentions. Presence of tourism providers on social media is strongly evident to engage with the current and prospective customers. The objectives of this paper are to examine the influence of social media-based community in consumers' decision making process and consequently how it affects consumers' perceived value and behavioural intention of loyalty towards tourism providers. Based on an extensive literature review on social media and virtual consumer communities, the study proposed a conceptual model of consumer perceived value and loyalty formation in a consumer community on tourism social media. The model combined consumers, company, products, brands and social media as an integrated part of the social media community. On the basis of relationship among these entities, the model further explains the decision making process and its influential factors which are mainly contents, content transmitter and interaction aims. Important findings from the literature are synthesized and a number of critical avenues for future research are postulated. Practical implications of this research are discussed.

The primary purpose of this study is to investigate the role of Total Quality Management (TQM) on business performance in various dimensions. This study proposes a conceptual model that intends to study several research hypotheses. The data were obtained through an online questionnaire, sent to pharmaceutical companies manufactured generic products in Indonesia. The study was conducted based on responses received from 168 valid questionnaires, and it was used partial least squares structural equation modeling (PLS-SEM) to test the hypotheses. Furthermore, we use both of reflective and formative construct with second order/higher order construct in our model of study which is rarely found in the previous study. This research analyzed the dimensions studied in different aspects. TQM variable consists of seven practice, namely management commitment, supplier quality, employee involvement, leadership management, customer orientation, continuous improvement and quality management system, and with respect to business performance, this variable was analyzed through four different perspectives, namely, financial, customer, internal business process and learning & growth. The findings indicate that companies adopt total quality management get improvement in their business performance. Leadership management has greater effect on the successful of TQM practice compared to other TQM dimensions. This study also provides a particular contribution for the companies and expect to be used as feedback related to the execution of their TQM implementation to improve their business performance. Keywords— Balanced Scorecard; Business Performance; Pharmaceutical Industry; Total Quality Management