Analisis User Experience Aplikasi Academic Information System (Ais) Mobile Untuk User-Centered Metrics Menggunakan Heart Framework

Pratama, Ananda Vickry; Lestari, Aprillia Dian; Aini, Qurrotul

doi:10.32520/stmsi.v8i3.527

Cited by 11 publications

(25 citation statements)

References 3 publications

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“…Adapun pengertian masing-masing aspek adalah sebagai berikut : 1. Happiness, metrik untuk mengukur kepuasan pengguna, daya tarik visual, kemungkinan seorang pengguna merekomendasikan produk ke orang lain, dan mencerminkan kecenderungan kemudahan penggunaan produk [18]. 2.…”

Section: Pengujian Heart Frameworkunclassified

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Pengujian Prototype Pemesanan Creative Gift Menggunakan HEART Framework

Maricar

Pramana

Edwar

2022

mib

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Making and testing prototypes is very important in developing a product. This is very important to do to minimize errors that may occur when the product has been released to end-users. There is research that discusses problems and determines the design of solutions for ordering creative gifts using design thinking. In this research, the focus is on problem space design thinking which includes empathize, define, and ideate processes with the result of the solution design in the form of a wireframe. The wireframe is made in two versions which are then carried out A/B testing to get user views regarding the design that will be used. The design of the chosen solution can be developed to the prototype stage. The focus of this research lies in solution space design thinking, namely making prototypes based on research results in the form of wireframes and conducting testing. Prototypes are important to be made as a communication tool between developers and end-users. With a prototype, end-users can directly test it without having to wait for the final product to be released, so that they can find out existing deficiencies as early as possible. The prototype was created using the Figma application. After the prototype is successfully made, the prototype is tested using the HEART Framework which focuses on aspects of Happiness and Task Success. The target set for the two aspects of the assessment is to achieve a very high level of usability level. Tests are carried out on all users, namely owner, admin, and customer. From the test results, the reliability criterion value is 0.87, which means the level of usability reaches a very high level. In other words, what has been targeted, can be achieved in this test. For the next stage, the prototype can be developed into a finished product so that its benefits can be felt directly by end-users.

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Section: Pengujian Heart Frameworkunclassified

“…3. Adoption, metrik untuk mengukur jumlah pengguna baru atau menggunakan suatu fitur dalam kurun waktu tertentu [18]. 4.…”

Section: Pengujian Heart Frameworkunclassified

Pengujian Prototype Pemesanan Creative Gift Menggunakan HEART Framework

Maricar

Pramana

Edwar

2022

mib

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“…HEART memiliki 5 variabel yaitu Happiness, Engagement, Adoption, Retention dan Task Success. Penggunaan HEART pada user-centered metric bertujuan mendukung pengambilan keputusan atas pengembangan sebuah produk atas dasar kebutuhan pengguna [8]. Happiness meliputi aspek kepuasan pengguna terhadap penggunaan produk, Task Success meliputi efektivitas serta efisiensi dari suatu produk dalam kaitannya dengan penyelesaian tugas seorang pengguna.…”

Section: B Heart Metricsunclassified

Pengukuran User Experience Terhadap Penggunaan Aplikasi SIMVONI dengan Pendekatan Metode HEART

Jannah

Suryanto

Pratama

2022

Expert J. Manaj. Sist. Inf. dan Teknol.

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SIMVONI is an acronym for the Virtual Indonesia Museum Application, which is a museum digitization service in the form of a virtual tour 360 0 . Every digital service requires feedback from users or visitors to achieve the basic goals of developing the service, not preparation for SIMVONI's efforts to become a digital e-museum in Indonesia. The purpose of this study is to analyze the impact of user experience on using SIMVONI through the website. This study uses a quantitative approach with the HEART method which is analyzed using Importance Performance Analysis (IPA). The number of respondents used for the sampling test is 257 provided that they have visited the SIMVONI page at least once. The results showed that there were 10 of 34 HEART items recommended for improvement (action) on SIMVONI, while the most important factors to get attention for improvement in a quick time were Retention and Engagement.

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“…HEART framework merupakan pengukuran UX berdasarkan user-centered metrics. Framework tersebut merupakan hasil pengembangan Google dan telah digeneralisasi ke beberapa perusahaan Google sehingga diyakini bahwa organisasi lain dapat memakai kembali atau mengadaptasi HEART framework [8].…”

Section: Pendahuluanunclassified

“…Pengukuran pada AIS berfokus pada user-centered metrics. Hasil pengukuran tersebut menyarankan untuk dilakukan re-design AIS mobile secara UX maupun UI [8].…”

Section: Tinjauan Literaturunclassified

Implementasi dan Pengukuran Pengalaman Pengguna Sistem Informasi Rehabilitasi Korban Penyalahgunaan Napza Menggunakan Heart Framework

Utami¹,

Wiguna²,

Kusumawardani³

2021

SISTEMASI

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Sistem informasi rehabilitasi korban penyalahgunaan NAPZA merupakan sebuah sistem yang dibangun oleh developer systems untuk mengelola dan mendistribusikan informasi guna mempermudah pengambilan keputusan oleh pihak manajemen Kantor BRSKPN Satria. Dalam penerapan tahap awal sistem informasi rehabilitasi, pihak manajemen melakukan pengukuran guna mendapatkan feedback terhadap pengalaman pengguna sistem. Sistem ini telah digunakan selama satu bulan sebagai tahap awal penerapan. Penelitian ini menggunakan metode HEART framework untuk mengukur pengalaman pengguna dengan lima variabel, yaitu Happiness, Engagement, Adoption, Retention, dan Task Success. Hasil penelitian ini menunjukkan variabel Happiness 50% Sangat Setuju, variabel Engagement 43% Sangat Setuju, variabel Adoption 45% Sangat Setuju, variabel Retention 34% Sangat Setuju, dan Task Success 38% Sangat Setuju. Hasil menunjukkan tiga dari lima variabel HEART framework bernilai sangat setuju, yang memiliki arti sistem informasi rehabilitasi yang telah dievaluasi dapat diterima berdasarkan pengalaman pengguna. Sistem informasi rehabilitasi telah dilakukan pengukuran dan menunjukkan level usability pada kriteria "very high" dengan menggunakan Correlation Coefficient berdasarkan lima variabel HEART framework.

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Analisis User Experience Aplikasi Academic Information System (Ais) Mobile Untuk User-Centered Metrics Menggunakan Heart Framework

Cited by 11 publications

References 3 publications

Pengujian Prototype Pemesanan Creative Gift Menggunakan HEART Framework

Pengujian Prototype Pemesanan Creative Gift Menggunakan HEART Framework

Pengukuran User Experience Terhadap Penggunaan Aplikasi SIMVONI dengan Pendekatan Metode HEART

Implementasi dan Pengukuran Pengalaman Pengguna Sistem Informasi Rehabilitasi Korban Penyalahgunaan Napza Menggunakan Heart Framework

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