Big Five Personality Traits and Assertiveness do not Affect Mastery of Communication Skills

Kuntze, Jeroen; Molen, Henk T. van der; Born, Marise Ph.

doi:10.1016/j.hpe.2016.01.009

Cited by 16 publications

(9 citation statements)

References 32 publications

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“…Therefore, Sims et al assessed the relationship between personality traits and communication skills in adults and showed that Agreeableness and Openness might predict assertiveness and empathic listening in communication [ 51 ]. Contrariwise, a study performed on psychology students revealed no significant correlation between the same neither before nor after communication training [ 52 ]. Studies performed on medical students remain scarce.…”

Section: Personality Traits In Medical Students—the Core Of the Doctor–patient Relationshipmentioning

confidence: 99%

A Holistic Approach of Personality Traits in Medical Students: An Integrative Review

Suciu

Meliţ

Mărginean

2021

IJERPH

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Personality is one of the most crucial aspects of human life, since it influences all human behaviours in both personal and social life, and might also trigger important conflicts with a person’s surroundings in the setting of incompatible traits and characteristics. It is true that ‘one must be born’ for a certain medical specialty, but several components of personality might be educated with proper training. Increased levels of Conscientiousness, Agreeableness, and Openness associated with lower levels of Neuroticism might represent the key combination for achieving professional satisfaction in the medical profession. Medical students should receive proper interprofessional education, since effective interprofessional relationships among healthcare providers definitely improve patients’ safety. Empathy contributes to effective patient–physician communication, improving patient trust, compliance, and satisfaction, being positively correlated with Openness, Agreeableness, Conscientiousness and Extraversion. Emotional intelligence—the capacity to respond to one’s own and others’ emotions—was proven to contribute, in a synergistic way with empathy, to increasing empathic ability. Clinical communication skills represent a key component in medical students in order to achieve the best patient care, and they are certainly related and/or influenced by empathy, interprofessional collaboration skills, emotional intelligence and, especially, personality traits. Taking into account the complex interactions mentioned above, the implementation of effective courses based on these concepts in medical students, intending to promote the development of clinical communication skills, represents a real emergency, since it might result in a reduction in medical errors and subsequent related deaths. A thorough understanding of students’ personality is mandatory before designing these courses in order to provide a training tailored to their personality styles.

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Section: Personality Traits In Medical Students—the Core Of the Doctor–patient Relationshipmentioning

confidence: 99%

A Holistic Approach of Personality Traits in Medical Students: An Integrative Review

Suciu

Meliţ

Mărginean

2021

IJERPH

View full text Add to dashboard Cite

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“…Further promising results for educators come from a survey in which the big-five personality factors (extraversion, agreeableness, conscientiousness, emotional stability and autonomy) and a measure of assertiveness on the one hand and the mastery level of communication skills, on the other hand were investigated. As Kuntze et al (2016) state it is even surprising for them that none of the above mentioned variables could significantly predict the mastery of communication skills by psychology students. It means, that "acquiring communication skills is not influenced by personality" (Kuntze et al, 2016, p. 39), so training in communication skills is equally useful for different personalities.…”

Section: Communication Skills and Personality Traitsmentioning

confidence: 99%

Consultancy skills in the light of emotional intelligence and communication skills of students specialised in human resources consultancy

Makkos¹,

Fehér²,

Benyák³

2020

trainingandpractice

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ANIKÓ MAKKOS 1-ÁGOTA FEHÉR 2-ANIKÓ BENYÁK 3 Consultancy skills in the light of emotional intelligence and communication skills of students specialised in human resources consultancy In our research we examined two groups of students specialised in human resources studying at University of Győr. We analysed the self-reflective communication developmental plans of 32 students (group 1) because we wanted to learn which communication needs they could identify and are ready to overcome. We also looked at the emotional intelligence of 44 students (group 2) drawing on Bar-On's model which focuses on the harmony of intrapsychic and interpsychic skills. After comparing the two areas we could identify relations between the selfreflective description of communication and empathy, self-esteem, adaptability and handling stress and emotions. There are also links with age-related characteristics, and it points at the importance of learning through life experience while becoming an effective consultant. Consultancy skills "Human relations management is a highly communication-intense activity, (…) in fact all of its functions are realized through communication" (Borgulya Istvánné Vető, 2010, p. 62). To confirm the above quotation we must identify the place and importance of communication within the existing communication models developed for the HR profession. De Caluwé and Reitsma (2010) compiled a list of 56 consultant competencies in their study based on empirical research. They interviewed 40 older, highly experienced Dutch consultants, who together represented more than 900 years of consultancy experience. The ten domains and the competencies the researchers identified were: "Enterprising, Showing resilience, Organizing,

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“…Learning to communicate better means learning to share knowledge about oneself and the world, communicating in a non-violent way (Rosenberg 2003), mastering communication skills according Kuntze et al (2016), being assertive, expressing and hearing universal human needs, and promoting the clarification task (Vieira 1994), which means exposing ideas to others instead of impose them on others.…”

Section: Communicational Learningmentioning

confidence: 99%

Sustainable Development Goals as a Framework of Education for Healthy Cities and Healthy Environments

Jevtić

Bouland

2017

World Sustainability Series

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of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

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Big Five Personality Traits and Assertiveness do not Affect Mastery of Communication Skills

Cited by 16 publications

References 32 publications

A Holistic Approach of Personality Traits in Medical Students: An Integrative Review

A Holistic Approach of Personality Traits in Medical Students: An Integrative Review

Consultancy skills in the light of emotional intelligence and communication skills of students specialised in human resources consultancy

Sustainable Development Goals as a Framework of Education for Healthy Cities and Healthy Environments

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