Notificações de violência relacionadas ao trabalho e vigilância em saúde do trabalhador: rompendo a invisibilidade

Abstract

Introduction: the Brazilian National Worker's Health Policy foresees the replanning of workers' health actions based on the recognition of work-related violence. Objectives: to describe the use of work-related violence records as a tool for investigation and intervention actions, through worker's health surveillance, developed by the Occupational Health Reference Center (Cerest) of São Bernardo do Campo, SP, from 2009 to 2016. Methods: descriptive report of the Cerest performance based on documentary review and secondary data of work-related violence records. Presentation and discussion of three surveillance actions focused on psychosocial aspects. Results: the work-related violence reports operated as tools that made it possible to transform data into information and critical knowledge for surveillance actions that were motivated by complaints of moral harassment referred by metallurgy injured workers, denunciations concerning workers sickening in telemarketing and disabled workers in a supermarket. Conclusion: the information gave visibility to the workers' problems and made it possible for the Brazilian National Health System (SUS), through Cerest, to plan preventive actions towards dealing with violence and psychosocial work-related factors.As autoras informam que o trabalho não foi apresentado em eventos científicos e que não foi baseado em dissertação ou tese.As autoras declaram que o estudo não foi subvencionado e que não há conflitos de interesses. Dossiê/Relato de Experiência Intervenção em Saúde do TrabalhadorRev Bras Saude Ocup 2019;44:e20 2/9

Workplace violence in the Psychosocial Care Centers of a city in the state of São Paulo

“…Studies show that 40 to 70% of people who experience a traumatic event develop symptoms of PTSD. 1 , 17 …”

“…Having an illness at the time of the study and working while ill in the previous year were associated with perceived health status, suggesting that victims of violence may be more vulnerable to illness. 17 The extent to which physical violence affects nurses has been extensively examined, with several studies noting that these individuals are among the most vulnerable to violence among all health care occupations. 1 , 13 , 18 This may be because nursing professionals are directly involved in patient care for all 24 hours of the day, and as such, are exposed to high-risk situations and susceptible to violent behavior by acutely ill patients, in addition to spending more time with patients, accompanying them in simple to complex interventions.…”

Workplace violence: legislation, public policies and possibility of advances for health workers

“…Concerning Brazil, it is worth mentioning the existence of the Brazilian National Policy of Workers' Health, which provides for the recognition of a set of work-related events, including situations of violence (8) . The notification of cases of workplace violence currently contributes to increase visibility to workers' health and safety issues, as well as subsidizes actions related to the prevention and confrontation of violence (8) . On the other hand, despite the advances in the amount of evidence regarding workplace violence in the health sector and in the implementation of actions for its prevention, new incidents of violence against professionals in the area amass in the country.…”

“…Strategies for the protection and promotion of workers' health have been instituted in Brazil, as well as actions aimed at social awareness and minimization of workplace violence (8) . On the other hand, it is recognized that there is a necessity to promote actions constituting a powerful frontline to curb workplace violence in the health sector in a broad and sustainable way in many countries, including the Brazilian context.…”

Violência relacionada ao trabalho e apropriação da saúde do trabalhador: sofrimento anunciado no Sistema Único de Assistência Social

“…Este estudo 1 enfocou a violência no trabalho classificada, predominantemente, como psicológica, de complexa identificação e notificação, que permeia o simbólico, provocando desgaste mental que depaupera a vida afetiva e o sentido do trabalho para quem o realiza (PAPARELLI, 2009;SELIGMANN-SILVA, 2011). Nesse sentido, pesquisas recentes têm contribuído na prevenção da violência e promoção da saúde no trabalho (PAI et al, 2018, PINTOR;GARBIN, 2019).…”