The construction and application of knowledge navigator model (KNM™): An evaluation of knowledge management maturity

An application of the knowledge management maturity model: the case of credit unions

“…Out of them, the Knowledge Navigator Model (Hsieh et al 2009) was adapted in the present study to the credit union environment. Its modification represents a comprehensive assessment framework that includes fourteen key areas which are comprised of unique knowledge management activities.…”

“…Maturity models -which are also referred to as stage models, stage theories, and stages-of-growth concepts -serve as a lens of analysis to assess and evaluate the evolution of an entity, a concept, or an object over time as it follows a path from an initial state to the highest maturity level (Hsieh et al 2009). Maturity models follow a natural life-cycle approach, which may be observed in various forms of human activities.…”

“…At the same time, there is limited empirical evidence demonstrating the maturity, usefulness, and potential impact of KM principles in credit unions. This study attempts to fill that void by extending and applying the Knowledge Navigator Model (Hsieh et al 2009) to the financial services industry, specifically to credit unions.…”

Analysing the Viability of Business Networks in Multinational Organisations: A Case Study of the Aerospace and Defence Industry

“…Given the current literature on collaborative networks and communities of practice (Wenger et al 2002, McDermott 2002, Gongla and Rizzuto 2001, and Hsieh et al 2009) and the work of Paulk et al (1995) on the Capability Maturity Model, five different areas of impact were considered in this study and used in the following context: -Strategic alignment explored the clarity of the community's charter and strategy to support organisational goals.…”

The Construction of Program Knowledge Management Maturity Model-individual, Team, Organization perspective

“…It becomes the important way for enterprises to carry out the strategy of organization. At the same time, in order to improve the market reaction ability and competitive advantage, the enterprise take more and more attention to the effective management of its internal and external knowledge [4].Knowledge management involves all aspects of the buiness [5]. KMMM(Knowledge management maturity model), as the new development of theory of knowledge management, depicts the evolution of knowledge management in accordance with the specific path, from the initial, disorderly state of development to the mature and orderly stages of the process [6], and becomes the effective ways to measure project group of knowledge management level and promote to improve the project group of knowledge management ability.…”