The Moderating Role of Work Stress in the Effect of Autocratic Leadership on Cyberloafing Behavior: A Study in Hotel Businesses

Abstract

This study aims to reveal the relationship between autocratic leadership, work stress and cyberloafing. For this purpose, a study was carried out on hotel businesses. A survey method was used to reveal the correlation between the variables. Autocratic leadership scale, work stress scale and cyberloafing scale were used in the research. The survey consists of two parts. The first part includes items to determine, autocratic leadership behavior, work stress and cyberloafing behavior. The last part of the survey includes questions to measure demographic characteristics. The survey was carried out online and face-to-face. The data obtained from 216 surveys were analyzed using the SmartPLS program. PLS-SEM method was used for the analysis of the research model. As a result of the analysis, it was found that autocratic leadership behavior and work stress did not have a statistically significant direct effect on cyberloafing. On the other hand, it was concluded that work stress played a moderator role in the effect of autocratic leadership on cyberloafing behavior.

Cyberloafing Behavior: The Determinant Factors Related to Work Stress and Workload in The Banking Sector

“…As a result, they might participate in cyberloafing as a way to cope with the unpleasant feelings brought on by work stress (Agnew, 1992;Lim and Teo, 2005). This result supported previous research by Aladwan et al (2021), Kara andKose (2022), andReizer et al (2022).…”

Determinants That Influence The Performance of Employees in The Labor Sector

“…According to the study conducted by [3], [10], [32], [35] it is shown that there is a significant negative influence between self-control and work stress. Low self-control is characterized by individuals who tend to have a "here and now" orientation.…”

“…According to the study conducted [3], [9], [10], [11], [21], [23], [35] it is shown that there is a significant positive influence between work stress and cyberloafing. When individuals experience pressure or tension in their work and work environment, they respond negatively and feel burdened in completing their obligations.…”

“…According to [3], [10], [14], [21], it is stated that the work environment has a negative influence on work stress. Work stress creates an imbalance between physical and psychological aspects that affect emotions, thought processes, and an individual's condition.…”

“…Secondly, interpersonal demands cause this work stress, as well as pressure from other coworkers [4], [9], [10]. Work stress occurs because the workload is too heavy, there is boredom with routine tasks, and employees often experience difficulties in their work.…”