Emotional intelligence in nursing work

Abstract

In this work it is shown that the effectiveness of operator's activities is higher in individuals with medium emotional intelligence than in those with low emotional intelligence. It is achieved due to the greater expression of the alpha rhythm for 69 % in amplitude and for 78 % in the index, low-frequency beta-rhythm amplitude for 50 %, lower expression of the delta-rhythm in the index for 22 % at rest. In addition, the group with medium emotional intelligence compared to the group with low emotional intelligence demonstrates 10.5 % higher ability for emotional assessment of faces, 8.9 % more developed ability to understand emotional transitions, 13.6 % better ability for emotional assessment of the images and 75.9 % higher ability to describe their emotional state. Keywords-emotional intelligence, operators`operators`work, work efficiency, physiological mechanisms, bioelectrical activity of brain. I. INTRODUCTION A steady increase in the pace of technological progress, the increasing role of automated control systems in various industries, a significant increase in the volume of information, analyze control personnel, leads to the inevitable increase in the burden on operators in the system "man-machine", and, as a consequence, to tighten the requirements imposed on operators. In these conditions the special urgency is acquired, the optimization of operators' labor in general, and different ways of impact of information on decisions taken by the man, his work and behavior in particular. In this regard, currently, the development of psychophysiological aspects of the problem of increasing the efficiency and reliability operators`operators`work is one of the main directions of engineering psychology and physiology of labor [1, 2, 3].

Positive benefits of caring on nurses’ motivation and well-being: A diary study about the role of emotional regulation abilities at work

“…In their study among student nurses, McCabe et al (2005), found that the most important reasons to choose the profession were (1) to help others; (2) to do interesting and challenging work; and (3) to work closely with people in need. Moreover, according to McQueen (2004), nurses enjoy the benefits from emotional work because they are satisfied with engaging with patients at a personal level. Being a nurse brings the opportunity to help others and make a difference in their lives (Morgan & Lynn, 2009).…”

“…Continued exposure to these 4 demands is associated with stress, burnout and fatigue (Garrosa et al, 2008;Winwood et al, 2006), among other mental and physical problems. Nevertheless, helping others and working closely with people in need is a great source of motivation for nurses, which can also have many benefits (McCabe et al, 2005;McQueen, 2004). The desire to care for others and offering compassion are often motives to choose nursing profession and form part of the "ideal of nurse" that usually focuses on caring.…”

The Impact of Trait Emotional Intelligence on Nursing Team Performance and Cohesiveness

“…Nowadays, the use of EI for the purposes of career selection and job orientation has become a common practice in a great number of organizations, and according to a recent survey of benchmark practices in the United States, 80% of the major corporations are now trying to promote EI in their organization (Zeidner et al, 2004). In line with this enthusiasm, studies investigating EI in the nursing context are currently a topic of keen interest (Gerits, Derksen, Verbruggen, & Katzko, 2005;Kooker, Shoultz, & Codier, 2007;Landa, Lopez-Zafra, Martos, & Guilar-Luzon, in press;Mcqueen, 2004;Montes-Berges & Augusto, 2007).…”

Emotional Intelligence and Communication Skills of Nursing Students: Example of Harran University School of Health

“…Hastalar ile iyi bir ilişki kurabilmeleri için hemşirelerin duygularını tanıyan ve yöneten, empati yapabilen, kendi kendini motive edebilen, empati gücü yüksek ve etkili bir şekilde iletişim kurabilen, bir başka deyişle duygusal zeka becerileri gelişmiş bireyler olmaları gerekmektedir (Avşar ve Kaşıkçı, 2010;Kuzu, 2008;Ünsar, Fındık, Sadırlı, Erol ve Ünsar, 2009). Günümüzde hemşirelik hizmetlerini yürütürken, doğrudan hasta bakımı gereksinimlerini karşılamak ve çok disiplinli bir ekip ile işbirliği içinde çalışabilmek için duygusal zekâ becerilerinin kullanımına gerek olduğu belirtilmektedir (McQueen, 2004).…”

“…Bu kavramın bakış açısına göre, duygusal zekâ yeteneklerine sahip olan birey, zihinsel ve duygusal olarak istikrarlı, duygusal anlamda yetenekli, duygusal ve sosyal işlevlerini yerine getirebilen bir birey olarak düşünülür (Mayer, DiPaolo ve Salovey, 1990). İletişim becerisi ve duygusal zekâ konuları hemşirelik eğitiminde ele alınması gereken konular arasında görülmektedir (McQueen, 2004;Suikkala ve Leino-Kilpi, 2001). …”