The mediating effect of trust on the dimensionality of organisational justice and organisational citizenship behaviour amongst teachers in Malaysia

Choong, Yuen Onn; Yunus, Jamal Nordin; Yusof, Hamidah; Moorthy, Krishna; Seow, Ai Na

doi:10.1080/01443410.2018.1426836

Cited by 18 publications

(8 citation statements)

References 59 publications

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“…Vast amounts of management literature have emphasized on positive impact of organizational commitment on productivity, motivation, OCBs and organizational justice and vice versa (Yadav and Gupta, 2017;Yuen Onn et al, 2018;Ismail et al, 2018;Harris et al, 2018). Though enormous studies are available on organizational commitment, a few have been attempted to explore the mediating role of organizational commitment between organizational justice and OCB in general and banking sector in particular (Islam et al, 2012;Batool, 2013).…”

Section: Introductionmentioning

confidence: 99%

“…Therefore, this study will endeavor to bridge the gap left between previous studies and the current challenges encountered by banking sector on HR front. However, available literature provided ample of scope to conduct a study examining the impact of organizational justice on OCB (Ghosh et al, 2014;Jiang, 2015;Harris et al, 2018;Yuen Onn et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

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The mediating role of organizational commitment between organizational justice and organizational citizenship behavior

Jehanzeb

Mohanty

2019

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Purpose The purpose of this paper is to examine the relationship between organizational justice and organizational citizenship behavior (OCB) while considering the mediating effect of organizational commitment and the moderating role of power distance on this association. Design/methodology/approach Using a stratified sampling technique the data were collected from the employees working in bank branches located in five metropolitan cities (i.e. Islamabad, Peshawar, Lahore, Quetta and Karachi) of Pakistan. A total of 409 responses were received and 379 questionnaires were considered for analysis. To test the hypotheses structural equation modeling technique was applied using AMOS 21.0. Findings The results reported an insignificant relationship between organizational justice and OCB, but the relationship between organizational justice and organizational commitment was found to be significant. It has also emerged from the analysis that organizational commitment fully mediates the relationship between organizational justice and OCB. Moreover, power distance was found to moderate the relationship between organizational justice and organizational commitment. Research limitations/implications Findings of this study can be useful for banking organizations and policy makers responsible for employee productivity and overall employee well-being, particularly managers working on long-term organizational vision and expect employees to respond pro-socially toward fellow workers and organizational objectives. The study also provides the scope and space for potential scholars and researchers for carrying out further research. Practical implications Findings of this study can be useful for banking organizations and policy makers who have long-term vision and expect OCB from its employees to be sustainable in a dynamic market. The study also provides the scope and space for potential scholars and researchers for carrying out further research. Originality/value While extensive literature is available on organizational justice and its impact on OCB, very little work seems to have been done to examine the moderating impact of power distance between organizational justice and organizational commitment, particularly in the context of a developing country like Pakistan. Therefore, this work may be considered as original and of significant value in understanding the relationships between the various constructs in the scenario of Pakistan.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The mediating role of organizational commitment between organizational justice and organizational citizenship behavior

Jehanzeb

Mohanty

2019

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“…An individual's or group's behavior, attitude, and readiness to take chances that other people are trustworthy, competent, benevolent, honest and open are indications of trust (Hoy & Tschannen-Moran, 1999). Because of its complexity, scholars believe that trust cannot simply be defined but may be found in various situations, including philosophical, economic, individual, and organizational factors (Choong et al, 2018). Additionally, one can judge someone's or a group's level of trustworthiness by observing their actions, communication, commitments, and words in both spoken or written declarations (Tschannen-Moran & Hoy, 1998).…”

Section: Introductionmentioning

confidence: 99%

Validity and Reliability of Organizational Trust Instrument

Pandian¹,

Awang²,

Ishak³

et al. 2023

IJARPED

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Organizational trust is a multifaceted construct with various definitions and measurement items according to the definition given by the researchers. Hence, this research was done to assess the aspects of organizational trust that exist in schools, as well as its validity and reliability. All constructs utilized were modified from the Omnibus Trust-Scale. The three constructs that make up the overall 26 items are trusted in colleagues, trust in clients, and trust in principle. Note that the content validity process involved a total of six experts. Subsequently, the instrument's validity was assessed via the Content Validity Index (CVI) and adapted Kappa coefficient. The study results established that 22 items have a threshold value greater than 0.8, and four items have a value lower than 0.8. Three items were modified for the next validation process, and one was dropped. Consequently, all 25 items were kept after the validity process was completed, and a pilot test was employed to conduct a reliability analysis. Moreover, 130 heads of committees from primary school were given the questionnaire during the pilot test to calculate Cronbach's Alpha value. Because the corrected item-total correlation had a low value, one item was eliminated following the reliability analysis, leaving 24 items in place. This instrument provides a new perspective on measuring organizational trust in education, especially in the school context.

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“…Organizational justice (OJ) has become one of the greatest concerns of scientists in the field of industrial-organizational psychology (e.g. Holtz & Hu, 2017;Yuen Onn et al, 2018;Rana & Singh, 2021), human resource management (e.g. Warokka et al, 2012;Wong & Wong, 2017;Baloch et al, 2021), and organizational behavior (e.g.…”

Section: Introductionmentioning

confidence: 99%

The Impact of Organizational Justice on the Organizational Citizenship Behavior of Contract Workers in Indonesia: The Role of Exchange Quality and Multifocal Trust

Waskito

Kussudyarsana²,

Imronudin³

et al. 2023

GADJAH MADA INT. J. BUS.

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This study aims to examine the role of the double mediation of cognition-based trust and affect-based trust, along with the quality of the exchanges (perceived organizational support/POS and leader-member exchange/LMX), on the influence of organizational justice on organizational citizenship behavior (OCB). The survey involved 182 contract lecturers from the five top Muhammadiyah universities in Indonesia. Using structural equation models, this study has succeeded in demonstrating that the quality of the individual exchanges between supervisors and subordinates (LMX and affective-based trust) successfully mediate the sources of justice from the supervisors (interactional and informational justice). The quality of the individual exchanges with organizations (cognitive-based trust and POS) successfully mediate the sources of the organization (procedural justice). Implications for the theory and practice are discussed.

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The mediating effect of trust on the dimensionality of organisational justice and organisational citizenship behaviour amongst teachers in Malaysia

Cited by 18 publications

References 59 publications

The mediating role of organizational commitment between organizational justice and organizational citizenship behavior

The mediating role of organizational commitment between organizational justice and organizational citizenship behavior

Validity and Reliability of Organizational Trust Instrument

The Impact of Organizational Justice on the Organizational Citizenship Behavior of Contract Workers in Indonesia: The Role of Exchange Quality and Multifocal Trust

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