To Investigate the Success and Failure Factors of ERP Implementation within Malaysian Small and Medium Enterprises

Noudoostbeni, Ali; Yasin, Norizan Mohd; Jenatabadi, Hashem Salarzadeh

doi:10.1109/icime.2009.66

Cited by 47 publications

(25 citation statements)

References 8 publications

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“…The study conducted by Elmam and Koru [3] indicates that the top 5 causes of project failure are non-technical issues. These results support the claims that are made by researchers such as Noudoostbeni, Yasin and Jenatabadi [18].…”

Section: B Causes Of Software Project Failuresupporting

confidence: 82%

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Soft Skills for Software Project Team Members

Mtsweni¹,

Hörne²,

Poll³

2016

IJCTE

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Abstract-Software development usually occurs in the context of software project management (SPM). An often cited challenge in the area of software project management is the high failure rate of software development projects (SPDs). One of the factors contributing to the failure of SDPs is the lack of soft issues, also known as soft skills or human aspects. The main purpose of this research was to identify and categorise the soft skills that facilitate the delivery of successful SDPs. To this end a survey was conducted in the form of a questionnaire as the research instrument. The results of the survey underwent a quantitative analysis and it was found that a variety of soft skills are important in facilitating the delivery of successful SDPs. Although a wide range of soft skills were identified, not all soft skills can be considered to be of crucial or equal importance. Index Terms-Soft skills, software development projects, software project failure.

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Section: B Causes Of Software Project Failuresupporting

confidence: 82%

“…Noudoostbeni et al [18] indicated that 67% of SDPs resulted in failure because of soft skills or soft issues. Although it is indicated that soft issues are one of the major sources of failure of SDPs, limited research work has being conducted regarding the role of soft skills within SDPs.…”

Section: B Causes Of Software Project Failurementioning

confidence: 99%

Soft Skills for Software Project Team Members

Mtsweni¹,

Hörne²,

Poll³

2016

IJCTE

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“…SMEs, small in its working capital, assets and skilled workforce etc, are affected in larger degree, especially those which are involved with supplying products and trading or services to other businesses. The most important key success factor in Malaysian SMEs is "team work" (Noudoostbeni et al, 2009). Also, according to Sim (1991), Sim and Yap (1997) and hashim (2000), limited attention is given to research in the field of strategic planning, and also researchers investigating SMEs has given limited attention to strategic planning in SMEs in Malaysian context (Hin et al, 2013).…”

Section: Business and Management Horizonsmentioning

confidence: 99%

An Overview of Small and Medium Enterprises in Malaysia and Pakistan: Past, Present and Future Scenario

Khan¹,

Khalique²

2014

BMH

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The main objective of this study was to identify the importance of SMEs in Malaysian and Pakistani economies. Small and Medium Enterprises (SMEs) play a vital role in the development and growth of the Malaysian and Pakistani economies. However, their contribution to the national economies of both countries is still relatively small. Malaysian and Pakistani governments have made various fundamental steps to improve the growth of SMEs. In spite of this, SMEs are still facing heaps of challenges and obstacles that deter them from further expanding their businesses and sustainable growth. This study provides the review of the importance of SMEs in Malaysia and Pakistan.

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“…His findings show that lecturer and on the job training and computer based training are among the most used training methods in Malaysian SMEs. Figure 3 training methods of ERP in SME sectors in Malaysia (Noudoostbeni et al, 2009b) In another study done by Mozaffar, she refers to the findings from Gartner and other sources that indicate the importance of the training in ERP implementation (Mozaffar & Mozaffar, 2009). Then by introducing the impact of business process and its role in new techniques like 6sigma, Lean manufacturing, JIT, she argues that new enterprise systems (i.e.…”

Section: Product Independent Erp Training Modelmentioning

confidence: 99%

“…In Malaysia, a research study was done to investigate the different training methods of ERP in SME sectors in Malaysia (Noudoostbeni et al, 2009b). Table 2 shows the summary of training methods identified by him.…”

Section: Product Independent Erp Training Modelmentioning

confidence: 99%

Towards a product independent ERP training model: An Insight from a literature review

Motahar

Mukhtar

Safie

et al. 2018

AJIS

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ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database. For such complex system like ERP, implementation involves much collaboration which raises the concern of the success of the project. Among most significant success and failure factors of ERP implementation cited in the literature are training and consultation. For many years the majority of ERP vendors promote their product specific training models as long-term and expensive allowing the organisation to gain knowledge of the ERP system and the way it handles the business process. However, recent studies showed that ERP training can be conducted in the short term and with minimum investment and yet to be effective. Findings triggered a signal and opened a new door for research to investigate vendor-independent training models that require limited investment in training and consultancy. This paper aims to provide an overview of the literature; highlighting the research methods and theories used by authors towards building ERP training models and methods.

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To Investigate the Success and Failure Factors of ERP Implementation within Malaysian Small and Medium Enterprises

Cited by 47 publications

References 8 publications

Soft Skills for Software Project Team Members

Soft Skills for Software Project Team Members

An Overview of Small and Medium Enterprises in Malaysia and Pakistan: Past, Present and Future Scenario

Towards a product independent ERP training model: An Insight from a literature review

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