The Influence of Organizational Culture, Work Motivation and Transformational Leadership Styles on Employee Performance With Job Satisfaction as an Intervening Variable in the Mining Support Division of PT Kaltim Prima Coal.This study aims to test the influence of organizational culture (X1), work motivation (X2) and transformational leadership style (X3) on employee performance (Y2) through job satisfaction (Y1) in the Mining Support Division of PT Kaltim Prima Coal. This study took a sample of 62 respondent. While the data analysis techniques used are descriptive statistical analysis and path analysis.The results show the influence of organizational culture on positive but insignificant job satisfaction, the influence of transfomasional leadership motivation and style on positive and significant job satisfaction; the influence of organizational culture on employee performance is insignificant and positive; the influence of motivation and transformational leadership style on employee performance is significant and positive; and the effect of job satisfaction on employee performance is significant and positive.Keywords: Job Motivation, Work Discipline, Organizational Culture, Employee Performance
This study aims to examine the effect of the work environment (X) on employee performance (Y) at PT. Budi Anugrah Bersama. The approach taken is quantitative and type of research (explanatory research). The population and sample in the study were 61 people. Data collection techniques in the form of observation, interviews and questionnaires. Likert scale variables are examined. The questionnaire was tested with a validity test and a reliability test. Data processing using SPSS version 21.0, analyzed with descriptive statistical analysis and hypothesis testing with simple linear regression.The validity test results for the working environment are valid because r > 0.3 and the reliability test shows reliable because of alpha cronboarch> 0.6. Normality test is obtained at 0.05 and it is said that the data is normally distributed and on the normal line the plot shows the point of the graph spreading around the diagonal line and following the diagonal line.The conclusion of this study has a significant effect on the work environment by 72% on the performance of employees at PT.Budi Anugrah Bersama.Keywords: Working Environment, Employee Performance
The purpose of this study is to analyze the Effect of Service Quality on Customer Loyalty with Customer Satisfaction (Case Study of PT Bank Rakyat Indonesia Persero Tbk Banjarmasin Samudera Branch. The type used in this research is explanatory research because this research explains the causal relationship between research variables through the hypothesis test that has been formulated previously. The analytical method uses Structural Equation Model (SEM) with Partial Least Square (PLS) Program. The results of this study prove that Service Quality has no effect on Customer Satisfaction at BRI Bank Prince Samudera Banjarmasin Branch, while Customer Satisfaction has a positive and significant effect on Customer Loyalty. And Service Quality has a positive and significant effect on Customer Loyalty.The results of this study prove that Service Quality has no effect on Customer Satisfaction at BRI Bank Prince Samudera Banjarmasin Branch, while Customer Satisfaction has a positive and significant effect on Customer Loyalty. And Service Quality has a positive and significant effect on Customer Loyalty.Keywords: Service Quality, Customer Loyalty, and Customer Satisfaction
This study aims to see whether the training provided by the Best Western Kindai Hotel Banjarmasin has been effective or not. In the process, this study uses qualitative methods where the results show that the training provided by the Best Western Kindai Hotel Banjarmasin to its employees has shown effective results in its implementation. .Basically, the company always wants every training that is carried out to be effective and produce effective output as well. In its efforts, the Best Western Kindai Hotel Banjarmasin always strives for how every training given is always effective and produces effective outputs too, by bringing in trainers who are competent in their fields with the hope of meeting the factors of effectiveness itself, such as Trainer Clarity, Training Place, Communication Trainers and Training Materials so as to achieve effective training and achieve the vision and mission of the company. Keywords : Training, Effectiveness, Trainer, Trainer Clarity, Training Place, TrainerCommunication, and Training Materials.
The prime concern of the present study is the investigation of the link between effective entrepreneurial education and competitiveness that influence the business performance of Indonesian SMEs. The study was conducted to determine the empirical examination between constructs through utilization of PLS. The results of the study found that entrepreneurial education and competitiveness significantly and positively influence the business performance, but moderation role of self-efficacy was not observed between constructs. Therefore, H1 and H2, which were the direct hypotheses were accepted statistically but moderating hypotheses H3 and H4 were rejected on statistical grounds. The study provides guidelines for SMEs to initiate entrepreneurial activities for business performance. However, it is observed that various limitations are also attached with the present study. For example, this study is limited in terms of some qualitative analysis where the interview session with the respondents would be quite meaningful. In addition, this study missed the implication on some bigger business firms or large industries as it is only addressing the SMEs firms that are working in the region of Indonesia. Future studies are highly recommended to focus on these limitations. Keyword: Entrepreneurial Education; Competitiveness; Self-Efficacy; Business Performance
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